Help & support

Help when something gets in the way.

Find a quick answer, follow a guide or contact WMS APP support from inside your account.

How-to guides

Step-by-step help for quotes, bookings, job cards and invoices.

In-app support

Sign in to open a support ticket and keep replies linked to your business.

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Email support

Contact support@wmsapp.co.uk for account or access help.

Common questions

Quick answers

Can I use WMS APP on more than one device?+

Yes. The same business account can be used through the web app, and native app installers will be published as they become ready.

Can customers see my internal accounting codes?+

No. Nominal codes are internal accounting information and are intended for accounting exports, not customer-facing quotes or invoices.

How do customers receive quotes and invoices?+

You can choose email, WhatsApp or copy a secure customer link from the sending menu.

What happens after a quote is accepted?+

Staff review the accepted quote, choose suitable booking dates and send those options to the customer. The selected date, booking and payment statuses stay connected.

Is WMS APP only for garages?+

No. Garage-specific tools are available where useful, while general service businesses receive a flexible work calendar and document workflow.